1. General Information
Welcome to Doormat.ae! We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website.
2. Who We Are
This website is operated by:
PERNER VENTURES FZCO
DDP Building A1, Office 37614 – 001
PO Box 342001
Silicon Oasis, Dubai – UAE
Email: shop@doormat.ae
3. What Data We Collect
When you browse or make a purchase on our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: We do not store your full payment details. Payments are processed securely via third-party providers.
- Order Details: Products purchased, order history, and preferences.
- Technical Data: IP address, browser type, device information, and cookies.
4. How We Use Your Data
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you about your order, support requests, or marketing updates (if subscribed).
- Improve our website experience and customer service.
- Prevent fraud and ensure website security.
5. Data Sharing & Third-Party Services
We do not sell your data. However, we may share it with:
- Payment providers (e.g., Visa, Mastercard, Apple Pay, Google Pay, Crypto Payment Providers).
- Shipping partners to deliver your order.
- Analytics and security providers to improve our website.
6. Cookies & Tracking Technologies
We use cookies to enhance your shopping experience. These cookies help us analyze website traffic and personalize content. You can manage your cookie preferences in your browser settings.
7. Data Security
Our website is hosted on secure servers in Dubai, and all transactions are protected with SSL encryption. We never store full payment details, and your data is only accessible to authorized personnel.
8. Your Rights
You have the right to:
- Request access to your personal data.
- Request corrections or deletion of your data.
- Opt-out of marketing communications at any time.
To exercise any of these rights, contact us at shop@doormat.ae.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Please check this page for any changes. Continued use of our website means you accept the updated policy.